Has your credit card expired, changed, or been closed? Make sure you update your account Settings so you don't miss a beat. Here's how:


NOTE: If your current payment method is declining, you will not be able to access documents that were completed without payment. 

1. The Admin account-holder must log into their account at business.notarize.com
2. Click your name in the upper-right-hand corner and select Settings

3. Scroll down to the Payment section
4. Update your Credit Card or Bank Account details
5. Click Save Changes


  • Credit Card - Make sure you enter the Name, Card Number, Expiry Date, and CVC exactly as they're presented on your physical credit card.
  • Bank Account - Upon clicking Connect Account, search for your bank and log in. Next, select the account you'd like to be charged for each completed transaction.
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