Technical Support

Technical Support is available via chat and email to all users (signers, Title Agents, and Transaction Contacts) during the following hours:

Monday - Friday    8am - Midnight EST
Saturday                8am - Midnight EST
Sunday                   8am - Midnight EST

Notaries/NSAs

Notaries are available to complete online closings during the following hours:

Monday - Friday    24 Hours
Saturday                8am - 7pm EST & CST
Sunday                  (Mortgage Closed)

Closing Operations

Closing Concierge processes documents for orders placed via the Notarize platform. These services are available during the following hours:

Monday - Friday    8am - Midnight CST/EST
Saturday                9am - 3pm CST/EST
Sunday                  (Closed)
Bank Holidays      (Closed)

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