Guides & How-Tos

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24 articles in this collection
Written by Cleo Wolf, Michaela Stice, and Anna B

What types of Secondary ID are Acceptable for USPS Form 1583?

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Written by Cleo Wolf
Updated over a week ago

What types of Primary ID are Acceptable for USPS Form 1583?

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Written by Cleo Wolf
Updated over a week ago

What does the transaction status represent?

Understand the status of your sent transaction(s) right from your dashboard.
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Written by Anna B
Updated over a week ago

What do I need for a remote online notarization?

Make sure you have everything you need in order to get your document notarized.
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Written by Anna B
Updated over a week ago

How to Place an Order for an Online Closing

[Title Agencies] Upload your closing package to have it prepared and sent to your client for completion.
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Written by Cleo Wolf
Updated over a week ago

How to access signed documents after a transaction is completed

[Title Agencies] Learn how to access your closing documents after your client completes the signing.
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Written by Anna B
Updated over a week ago

What is the Closing/Signing Schedule when placing an order?

[Title Agencies] Choose a date for the closing that works best for you and your clients by setting a transaction activation and expiration.
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Written by Anna B
Updated over a week ago

Downloading Your Signer's Video Session

Learn how to access and download your signer's audio/video recorded session with one of our notaries!
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Written by Anna B
Updated over a week ago

Mobile Experience for Signers

Understand the process your clients go through when connecting from a mobile device.
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Written by Anna B
Updated over a week ago