Notarize is operational 24 hours per day, 7 days per week, 365 days a year. For hours of specific services related to support or real estate closings, keep reading!
Notaries are available 24/7/365. Notary hours for mortgage-related transactions can be found in the Real Estate section.
Customer Support Services
- Monday – Friday: 8 am – 10 pm ET
- Saturday & Sunday: 8 am – 7 pm ET
Hours are the same on holidays.
Subscribers with phone support included in their tier can contact Notarize Customer Support during the same hours as email and chat support.
Technical Support is available via chat and email to all users (Signers, Title Agents & Transaction Collaborators) during the following hours:
- Monday – Thursday: 8 am – 10 pm ET
- Friday – Sunday: 8 am – 7 pm ET
Notaries / NSAs
Notaries are available to complete online closings during the following hours:
- Monday - Friday: 24 Hours
- Saturday: 8am - 7pm ET
- Sunday: Mortgage Closed
Closing Concierge processes documents for orders placed via the Notarize platform. These services are available during the following hours:
- Monday – Friday: 7am – 11:59pm ET
- Saturday: 9am – 6pm ET
- Sunday: (Closed)
- Bank Holidays: (Closed)
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat with us or send us an email at firstname.lastname@example.org!
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