You have signed up with Notarize, congrats! Now what? Our Onboarding team is here to make your experience from Encompass to Notarize as seamless as possible, but we do require testing on the Lender’s end to ensure everything is configured properly and documents are tagged appropriately.
The current Notarize Encompass integration supports Hybrids, Hybrids with eNotes, and Online closings. Once comfortable with the integration, we typically recommend starting to onboard with Hybrids and moving onto Hybrids with eNotes and Online closings. To perform Hybrid with eNotes and Online closings, you need to have an eVault stood up. See Connect an eVault for more information.
On average, lenders onboard within 6-8 weeks of Connecting Encompass to Notarize. This timeline is 100% up to the Lender and will vary depending on your availability to test the integration. Testing the integration ensures that your Closers are comfortable sending transactions from Encompass into Notarize. We test for accuracy, so when your team is ready to use the integration, transactions (and their document-tagging) are successful.
- Test sending an order from Encompass to Notarize to ensure the connection between the two systems works. See resources below:
- We ask that your team send two tests per loan type and state you will be operating in. This helps to ensure that your documents are tagged correctly before sending live transactions to signers.
- During Onboarding, your team will submit feedback regarding your documents or any errors you come across into a Lender-specific feedback form provided by the Notarize Onboarding team. You can also contact email@example.com for any issues while Onboarding on the Encompass integration.
The Notarize Onboarding team will import your Notarize Fairfax’s template library into your Notarize Production portal to prepare for going live. You will need to follow the same Configuration Steps above for your Notarize Production portal, and we advise sending at least one test to your Production portal from your Encompass instance before sending a live transaction. That sums up what it takes to onboard on the Notarize Encompass integration. Ready, Set, Go Live!
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat with us or send us an email at firstname.lastname@example.org!
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