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Access to Help Center Articles for Customers

Teena Merlan
  • Updated

We're thrilled you've chosen Notarize for your needs! 😃 We have lots of great content to guide you through the experience. Some articles are visible to anyone (like this one!), but many of our articles are for signed-in users only. This article will review how to access articles in the Notarize Knowledge Base.

Already working with Notarize? If you're preparing to have a document notarized or you're a Notarize client (Real Estate or Business), sign in using the same credentials you use on the Notarize platform. This will give you access to articles that go beyond the basics. It's quick and easy!

If you don't have an account yet, sign up.

Sign In

Check the Notarize Help Center home page to see if you are signed in:

  1. Click Sign in in the upper right corner of the Help Center Home page to sign in.
    • If your name appears in the upper right corner, you are already logged in.
  2. Type your email and password into the fields using the same email and password you use on the Notarize platform.
  3. Click Sign in.

Sign Up

It only takes 2 minutes to create a Notarize Knowledge Base account! If you're already a Notarize customer, go back to Sign In. If this is your first time signing in to the Notarize Zendesk Help Center and you do not have a login for the Notarize platform: 

  1. Click Sign in from the upper right corner.
  2. Click Sign up link below the Sign in button.
  3. Type your name in the name field. 
  4. Type your email in the email field.
  5. Click Sign up.
  6. Check your email.
  7. Click the link in the email to create a password and sign in.
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Create a password

  1. Click Get a Password.
    • If Get a Password is grayed out and you're not able to click the link, click Continue in the dialogue box at the top of the screen to accept cookies.
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  2. Type your email in the pop-up window that appears.
  3. Click Submit.
  4. Check your email for a link to reset your password.
    • If you don't receive the email, check your spam box.
  5. Click the URL in your email to set a password.   

Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat with us or send us an email at support@notarize.com!

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