Minimum System Requirements to Complete Transactions on Notarize

Transactions on Notarize are simple to complete. All you will need is access to either a computer or a smartphone. Your device must contain a video camera and audio capabilities such as sound and microphone access. Be sure to sit near an internet router so your internet connection is strong.

Your device will need to meet the minimum system requirements to run the apps. Click the following links to learn more about the minimum system requirements.

Internet Connection Speed

Internet access through an internet service provider is a broadband connection sufficient to support a live, real-time audio-video connection. We recommend a hardwired setup, but Wi-Fi will also work.

Ideal speeds for optimal meeting success are:

Ping: <30ms
Upload: 5mBit
Download: 20mB

If you're not sure if your internet connection meets these requirements, you may use this tool to test your internet speed.

Document Reader

To access the digital certificate logically attached to your notarized record, you will need Acrobat Reader, Acrobat Standard, or Acrobat Professional with JavaScript and browser display enabled.

Click here to download Adobe Reader for free. You must have version 6.x or newer of Adobe Acrobat or Adobe Reader.

Device Requirements

Click the arrow next to the device type you're using.

Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat with us or send us an email at support@notarize.com!

© 2022. Notarize, Inc. All Rights Reserved.