Overview
Transactions on Notarize are simple to complete. All you need is access to a computer, a smartphone, or another mobile device. Your device must include a video camera and audio capabilities (sound and microphone access). You also need a strong internet connection.
| Internet Connection Speed | Document Reader | Device Requirements |
Internet Connection Speed
Internet access through an internet service provider is a broadband connection sufficient to support a live, real-time audio-video connection. We recommend a hardwired setup, but Wi-Fi will also work.
Ideal speeds for optimal meeting success are:
Ping: <30ms
Upload: 5mBit
Download: 20mB
If you're unsure if your internet connection meets these requirements, you may use this tool to test your internet speed.
Document Reader
To access the digital certificate logically attached to your notarized record, you will need Acrobat Reader, Acrobat Standard, or Acrobat Professional with JavaScript and browser display enabled.
Click here to download Adobe Reader for free. You must have version 6.x or newer of Adobe Acrobat or Adobe Reader.
Device Requirements
Click the arrow next to the device you're using to display requirements.
Computer
Devices: Desktop computer or laptop
Supported browsers
- Chrome version: v89 or newer
- Safari version: v15.2 or newer
- Firefox version: v87 or newer
- Microsoft Edge version: v89 or newer
Supported operating systems
- Windows
- Minimum requirements of supported browsers
- Windows 10 or newer recommended
- macOS
- Minimum requirements of supported browsers
- Leopard or newer recommended
Mobile Device (web browser)
Devices: Smartphone or tablet running a mobile operating system with a camera that has an autofocus feature and supports the h264 codec.
Supported browsers
- Chrome version: v89 or newer
- Safari version: v15.2 or newer
- Firefox version: v87 or newer
- Microsoft Edge version: v89 or newer
Supported operating systems
- Windows
- Minimum requirements of supported browsers
- Windows 10 or newer recommended
- macOS
- Minimum requirements of supported browsers
- Leopard or newer recommended
Mobile App (iOS or Andriod)
Devices: Smartphone or tablet running a mobile operating system with a camera that has an autofocus feature and supports the h264 codec.
iOS App Requirements
- Any Apple device is supported if it meets the minimum operating system and hardware requirements.
- Minimum supported OS: iOS 15.0 or iPadOS 15.0
- Functional camera, microphone, and audio
- Notarize app for iOS or Mozilla Firefox, Google Chrome, or Safari
Android App Requirements
- Any Android device is supported as long as it meets the minimum operating system and hardware requirements
- Minimum supported OS: 10.0 (API 29)
- Functional camera, microphone, and audio
- Notarize app for Android or Mozilla Firefox, Google Chrome, or Safari
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat or email us at support@notarize.com!
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