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Skip Identity Proofing if Signer is Personally Known to Notary

Casey Birkholz
  • Updated

Overview

If a signer is personally known to your Notary, they can use the "Personally Known to Notary" (PKN) feature to skip Knowledge-Based Authentication (KBA) and Credential Analysis during the identity verification process. This feature greatly reduces the pre-meeting time for your signers. PKN is ideal for internal transactions where both the signer and the notary are employees.

Notaries: Read Personally Known to Notary (PKN) Feature for Notaries to learn more.

🎯Primary Audience: Notarize for Business
❗ This feature is only available for transactions processed by your In-house Notaries. Overflow to the Notarize On-Demand Notary (ODN) network is no longer possible for any transaction that uses PKN as the means of identity verification. 

Enable PKN

This feature must be enabled by Notarize. Please contact Customer Support at support@notarize.com to request this feature for your account. If you were assigned a Customer Success Manager (CSM), work with your CSM.

Create a PKN Transaction

Once enabled, this option will appear whenever a single signer transaction is created.

⚠️ Signers who are personally known to you must still provide a photo as additional assurance of their identity. However, the Notarize platform will not verify its authenticity. 

PKN_yes.png

If the notary indicates they do not know the signer by selecting No, End Meeting the transaction is canceled.

PKN_doyouknow.png

Limitations & Considerations

  • PKN cannot be used for multiple signers at this time. Single signer transactions only. 
  • You cannot switch a transaction to PKN after it is created.
  • PKN is only available if you use your In-House Notaries (IHN). It is not available for use with the Notarize On-Demand Notary (ODN) network:
    • If you select PKN, Overflow to the ODN network is no longer possible. 
    • This transaction can be manually reassigned but will not automatically overflow to the ODN network. Reassignment to the Network will require the signer to complete KBA and credential analysis.

PKN_reassigntoNOD.png

Feel free to reach out to our Support team if you need help!

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