Establish the account owner for your business account with Notarize. The account owner is typically the person who creates the account. Owners have the same rights as Admins, but the owner is the primary contact on the account for all matters, including billing.
Notes:
- Accounts can have multiple admins but only one owner.
- An owner is required for every account or parent account. An owner is not required for child accounts linked to a parent account.
If you're looking to assign an existing user as an account owner, check Edit or Disable Team Members for instructions.
🎯Primary Audience: Notarize for Business
- Log in to your Notarize account using the temporary credentials sent by your Customer Success Manager (CSM).
- From the upper right corner, click the dropdown next to your name and choose Account Settings from the menu.
- Select Profile from the menu on the left.
- Update your login credentials:
- Under Overview, update your email address and click the blue Save Changes button.
Note: The email address provided will be designated as the Account Owner email and will receive all completed transactions sent from your account. Keep this in mind when you update this email address.
- Scroll down to the Password section. Type your current password in the first box and your new password in the second box. Click the blue Save Changes button.
- Under Overview, update your email address and click the blue Save Changes button.
Pro Tip! To avoid overflowing your inbox, consider setting up an email alias, using a separate email address as the “Account Owner,” or setting up a filter for these messages.
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