So you've completed a meeting with Notarize ~ Congrats! Whether you had documents notarized or completed an eSign session, here are the steps to download your recorded audio/video session so you can send it to your intended recipient.
- Log in to your Notarize account:
- At this time, videos of completed notarizations can only be accessed from within the Notarize platform.
- Click View next to any session that says Completed in the Status column.
- A new page named Transaction Details appears:
- Click Video.
- When you see the video appear, click the 3 white vertical dots from the bottom right corner:
- Click Download.
- Your session will download in mp4 format.
Note: You can view completed documents in Adobe Sign by clicking Manage from the upper left menu.
Still have questions you can't find answers to? Click the chat icon in the corner of your screen to start a chat or send us an email at supportescalations@notarize.com!
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