If a signer is personally known to your notary, they can use the Personally Known to Notary (PKN) feature to skip Knowledge-Based Authentication (KBA) and Credential Analysis during the identity verification process. This feature greatly reduces the pre-meeting time for your signers.
Notaries: Review Personally Known to Notary (PKN) Feature for Notaries to learn more.
🎯Primary Audience: Title Agents & Lenders
Enabling & Creating
This feature must be enabled by Notarize. Please contact Customer Support at firstname.lastname@example.org to request this feature for your account. If you were assigned a Customer Success Manager (CSM), work with your CSM.
Once enabled, this option appears whenever a single signer transaction is created.
If the notary indicates that they do not know the signer by clicking No, End Meeting, the transaction is canceled.
Limitations & Considerations
- PKN cannot be used for multiple signers. Single signer transactions only.
- You cannot switch a transaction to PKN after it was created.
- PKN is only available if you use your in-house notaries. It is not available for use with the Notarize On-Demand Notary network:
- If you select PKN, overflow to the On-Demand Notary network is no longer possible.
- This transaction can be manually reassigned but will not automatically overflow to the On-Demand Notary network. Reassignment to the network requires the signer to complete KBA and credential analysis.
- The notary determines if the level of their relationship with the signer allows them to feel comfortable identifying their signer as the person named in the document.
- Review the Identify a Signer article for your state for additional guidelines specific to your state.
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