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Retain Notary Journal Access

Casey Birkholz
  • Updated

Steps for Notaries to change the business email associated with their Notarize account to a private email to retain access to their Notary Journal after leaving the company they've been notarizing for.

🎯Primary Audience: Notary Signing Agent (NSA)

Need to Know

You may need to do this if:

  • You leave an organization and need to retain the notary journal under that business organization’s email, as required by state law.

  • You wish to be an independent contractor for Notarize in the future.

The organization will retain access to the transactions.
You must change your email address after completing your last closing, or your profile will not be associated with the organization's account.

Steps

After you complete your last closing:

  1. Log in using the business email associated with the account.
  2. Click your initials in the upper right corner of your screens.
  3. Click Personal Info tab.
  4. Change your email address on the Overview tab.
  5. Verify the new email address.

We're here to help! Please don’t hesitate to reach out to your Notarize team with any questions about Notarize Real Estate solutions.

To contact Support, click the Chat icon in the corner of your screen to start a chat with us, or send us an email at support@notarize.com!

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