This article provides instructions on downloading the audit trail from the transaction record in your organization's account.
🎯Primary Audience: Notarize for Business
In general, the audit trail tracks the following events for all users who interact with the documents.
- Document created
- KBA passed
- ID verified
- Signature agreement
- Initials agreement
- Signature application
- Initials application
- Seal application
- Digital certificate applied
If you're looking for the document log, read View the Audit Trail for a Notarized Document for instructions on how to view or download the document-level audit trail from the PDF file.
Access the Transaction-Level Audit Trail
- Sign in to your Notarize account.
- Select the transaction from the Send + Manage tab
- Select the Document tab from the top menu of the Transaction Details window that appears.
- Select AuditTrail.pdf to preview the PDF of the audit trail under Supplementary Merged Documents.
- Click Download from the lower right corner to save a copy of the audit trail.
Document-Level Audit Trail
Document-level audit trails are attached to individual documents and tamper-sealed with the final notarization for every document signed on the platform.
The audit trail can be viewed by opening the document in Adobe Acrobat and expanding the attachments section. Read View the Audit Trail for a Notarized Document if you want to view or download the document-level audit trail from the PDF file.
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