Online chat refers to any kind of communication over the internet that offers a real-time transmission of text messages from sender to receiver.
In-Meeting Chat at Notarize allows meeting participants to type messages to each other so they can communicate non-verbally.
In-Meeting Chat Uses
Accessibility
In-Meeting Chat is used to communicate with signers with hearing or speech impairments. The chat feature allows communication between the notary and the signer, ensuring that people with a hearing or speech impairment can complete transactions on Notarize.
Resolve technical audio issues
In-Meeting Chat can help with troubleshooting audio problems. With In-Meeting Chat, the notary and the signer can communicate with each other and resolve issues instead of writing instructions on post-it notes or the document.
How it Works
When the notary or the signer initiates a chat by sending a message, the other gets a chat message notification. Chat can occur between meeting participants, most commonly notaries and signers, but can be witnesses, title agents, and anyone with a video feed within the meeting.
Additional Articles
Depending on your user type, you may have access to some or all of the following related resources. Be sure you are logged in to the Knowledge Base to view all of the articles available to you!
- Notaries: In-Meeting Chat
- Real Estate: In-Meeting Chat Available for Real Estate Closings
- Consumers: Use In-Meeting Chat During Your Notary Meeting in a Web Browser
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