Online chat refers to any kind of communication over the internet that offers a real-time transmission of text messages from sender to receiver.
In-Meeting Chat at Notarize allows meeting participants to type messages to each other so they can communicate non-verbally.
In-Meeting Chat Uses
In-Meeting Chat is used to communicate with signers with hearing or speech impairments. The chat feature allows communication between the notary and the signer, ensuring that people with a hearing or speech impairment can complete transactions on Notarize.
Resolve technical audio issues
In-Meeting Chat can help with troubleshooting audio problems. With In-Meeting Chat, the notary and the signer can communicate with each other and resolve issues instead of writing instructions on post-it notes or the document.
How it Works
When the notary or the signer initiates a chat by sending a message, the other gets a chat message notification. Chat can occur between meeting participants, most commonly notaries and signers, but can be witnesses, title agents, and anyone with a video feed within the meeting.
Depending on your user type, you may have access to some or all of the related resources below.
Notaries and Enterprise customers: You must log in to the Help Center to access most notary articles. Check out Access Help Center Articles as a Notary for assistance.
- Notaries: In-Meeting Chat
- Real Estate: In-Meeting Chat Available for Real Estate Closings
- Consumers: Use In-Meeting Chat During Your Notary Meeting in a Web Browser
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